Privacy Policy

1. Introduction

Viisual values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with Canadian privacy laws and regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect various types of personal information, including but not limited to:

  • Contact Information: Name, address, email, phone number.
  • Billing Information: Payment and billing details.
  • Technical Information: IP addresses, browser type, location data, and other technical details when you use our online services.
  • Audiovisual Content: Images, videos, and other content captured by our drones during project execution.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide and manage our audiovisual content production services.
  • Billing and Payments: To process payments and manage customer accounts.
  • Communication: To communicate with you about our services, respond to your inquiries, and provide you with updates.
  • Service Improvement: To improve our services, conduct analysis, and gather feedback.
  • Legal Compliance: To comply with our legal and regulatory obligations.

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your personal information in the following circumstances:

  • Service Providers: With service providers who assist us in operating our business, provided they agree to protect your information.
  • Legal Requirements: When required by law, court order, or governmental authority.

5. Information Security

We implement reasonable security measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Access and Correction of Your Information

You have the right to access and correct your personal information in our possession. If you wish to review, update, or correct your personal information, please contact us using the information provided in the “Contact” section.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We will notify you of any material changes by posting the new Privacy Policy on our website.

9. Contact

If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us at:

This Privacy Policy has been adapted to comply with Canadian privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA).